All our items are purchased from the manufactory directly works for official stores. We are based in US, but we dispatch our items directly from our manufacturer located in China. So we can offer the items at low price without the expenditure for Market channel. But we guarantee that our items are of the BEST quality among those items being sold all over the Internet. We have the official label on it, you will know from the quality of our items, ours is corresponds exactly to the ones sold on the official store. Please trust us. You will surely get the best goods at the lowest price.

As soon as we receive a tracking number from our shipping carrier, we will immediately add that information to your order as well as email it to you. Normally you can receive tracking no. in 2 days. (Most time we can provide tracking# in 24 hours)

We can have the tracking# once shipment release, and then send tracking# to you for tracking purpose, if you cannot see records on the site right away, please try to see records later, because sometime the carrier input the shipping information not so quick, however, we can guarantee that the shipment been on the way if you have received tracking#.

We aim to deliver all items as quickly as we can (in 24 hours), but please allow up to 7-10 days for delivery of items if you are in USA from date of order. Within European, please allow up to 10-12 days for delivery of items from date of order.

We can ship from Hong Kong to virtually any international regions in the world including the major destinations such as USA, Europe, Australia, etc. The shipping fee depends on the destination and the weight of the items. Our shipping method is Air-express by EMS.

At the current time, we are not shipping to PO boxes addresses. In our shipping policy, we don't accept drop shipping. The items can only ship to the buyer's address. And the airway bill must be signed by the buyer.

Please make sure your address information is accurate and complete. If the address is incomplete it may delay receipt of the package and you will be charged a fee to correct the address (even if only the apartment or suite number is missing). Please also make sure, we have your correct e-mail address. Otherwise we will not be able to contact you and therefore we will not be able to confirm or process your order!

Please allow for additional time during the peak Thanksgiving or Christmas season.

Yes, As soon as you enter personal data, you are secured by the 128 bit encryption protocol provided by the SSL certificate of our hosting company. Your personal data is safe.Airjordansaleshoes.com respects your privacy. Any details you give us are not passed to any other company and are used solely by Airjordansaleshoes.com in order to process your order. We will NEVER share any personal information including name, address, email, phone number or credit card information with other companies.

After we shipped your order, we will send you a tracking number. That will show you where your goods right now online.